The delivery time depends on the place of destination departing from Metropolitan France:
-48h or 2 working days: to Metropolitan France and Monaco as well as intra-Utre-Mer (1)
-11 to 31 days (indicative period, excluding customs processing): for overseas destinations. The delivery time depends on the offer chosen (Colissimo Eco OM or Colissimo OM) and the Overseas destination of your shipment. Learn more.
-3 to 8 days (indicative period, excluding customs processing): for international destinations. For more information, please consult our international deadline calculator.
La Poste makes every effort to meet these delivery deadlines. However, an incident beyond our control may cause a delay, for example in case of exceptional weather or incident related to the shipment (damage due to insufficient packaging, illegible or incomplete address, etc.).
Important: to international destinations and overseas, Colissimo is highly dependent on the air and maritime capacities available according to the news. To learn more about the current delivery times for these destinations, we invite you to consult our News section.
(1) Please note that the 48-hour guarantee does not apply to mail from the mailbox to a collection point. Learn more.
You have up to 14 days from receipt of your package to return it. The return is done at the customer’s expense by parcel or in store at the address Spot Bedding 2 Ter Bd du Champ aux Métiers, 21800 Quetigny. The refund will take place upon receipt of the product in good condition.